Apologies for the long description.

There was no availability shown for days on end for economy and premium economy direct LAX - NYC flights for example between 6/4 and 6/17 (as of two days ago) even though 8 direct flights a day... there was maybe one flight showing availability in economy at > $1,000 one way.

I called the GS line and asked the rep to look to see if their view was different, and they confirmed no, there was zero availability. For 13 days x 8 flights a day for their to be no availability simply made no sense. I asked them to look into a couple of individual flights to see if there were names there, or whether the seats were simply blocked, They said names were there and it must be groups.

Literally 24 hours later, I am checking again... WIDE OPEN!! Fares in the $1XX range also.. so clearly something was up.

Tried NYC to LAX on 6/6 - a few minutes ago, wide open, Now, Limited availability and expensive. (6/6 - 6 of the direct flights from EWR no availability). What is going on? (It can't be clear your cookies, do private browsing, otherwise the reps would see the availability.)

The above two time are not the only times.. previously I have put it down to my incompetence, but I'm leaning out of that scenario right now...