Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,207
Cancellation from Quebec. Advice please
As always , it is silly small flights that cause the most inconvenience. We were due today to fly YQB-YYZ in J this evening at 18.20. AC cancelled the flight and “protected” us on the 5.00 am.
As there was a two hour hold on the phone, I went to the airport. The reason was due to ATC. From the conversation between two agents, it sounded like ground problems at YYZ. Thus, said they it is not AC’s fault so no accommodation would be offered. I got the flight changed to something more suitable.
Was I told correctly? Any advice would be much appreciated.