UA 457 (EWR SLC) delayed 17 hours...and counting
Last night's 7pm departure was delayed to 9am this morning, ostensibly due to weather reasons (even though Delta's EWR SLC flight departed the same evening). It was further delayed to 11am due to lack of a rested captain to fly the plane. UA staff continue to claim this stems from the original weather issue and thus denies any compensation. Meanwhile, another Delta flight left without issue this morning on the same route. What is going on? I would expect operations at a UA hub to be much smoother than this. Embarassing...