Originally Posted by
westi2002
If you however use them to buy new tickets, the new rules will apply. So if you decide to cancel those new tickets, you'll receive new vouchers which you cannot convert to cash anymore.
A week ago I purchased a ticket using one of my refundable vouchers and when I go to cancel it today all I see is:
If you're requesting a refund within 24 hours after paying for your booking, you'll receive a full refund. Otherwise, this booking is eligible for a tax refund only as stated in your ticket conditions.
I guess I'll call in as this is not what I was expecting.