<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Roger:
Checking in my wife and me in two separate browser windows, as I have done many times before, hers went straight to the pre-assigned seat but mine showed this message after confirming my name and card number:
The booking we have found from the information provided does not match your Login details. We are unable to check you in online for your flight. Please proceed to the airport for check in
We are on the same reservation. I made the booking using our EC account numbers, oh and my miles. I logged in using the username and password I have used for yonks. For once, I admit to being stumped.
Can anybody throw any light on this? Thanks in advance. </font>
That error message would normally mean that there was a problem with your booking...however over the last few months BA seem to have taken their eye off OLCI.
OLCI is one of the most complex beasts on the BA website (in fact one of the most complex transaction engines on the whole of the web). I know you will laugh at this, but there are about 5 people , within BA, who know OLCI inside out , I'm one of them ( no longer work for BA) the others are assigned to other projects. OLCI needs to be looked after as it so complex, but BA cannot see this.
2018