Originally Posted by
ratechaser
Q - Is it normal for the BA app to not do what you want/need it to?
A - Yes.
(and the website, call centres, CCR, etc...)
Of course, you are correct. Not sure what I was thinking. Guess I’ve become accustomed to just “giving it a few more tries”. it pops up eventually. Though if you are hurried, you can definitely be out of luck. I assume the OP is not so rushed.