Originally Posted by
ermis177
Each to their own. I wouldn’t give BA or any other big airline/company a break when I can get some of my money back. Will BA give me a break if I arrived 10 minutes late after the check in closed or something similar? I doubt.
Would you prefer that BA didn't divert and the animals died? Because that's the logical conclusion of what would happen if every passenger did the same as you and claimed for the delay. BA can't win.
I applaud the captain's actions even more in light of the potential extra cost to BA paying out EC claims in addition to the cost of diverting in the first place.. It shows they care about every living soul on board.
I realise it's not identical but I treat this the same as a potential medical emergency on board which results in the aircraft being diverted.