Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,766
In our case, we were initially booked in the true business class cabin, and then "upgraded" at the check-in counter to the first class cabin. However, the service was still business class, in the first class cabin (at least for this flight).