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Thread: Booking KLM flight via Delta, ITA Matrix and Google Flights showing different results
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Old May 26, 2022 | 8:15 am
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Originally Posted by avianflyer
I am trying to book a KLM flight from BER to SLC this summer, and I have unused Delta eCredits that I would like to use for the flight.

Here are the details of the flight I am trying to book:

BER to SLC June 22nd, 2022 6:00am to 8:15pm
BER to AMS (KL1818), AMS to LAS (KL0635), and LAS to SLC (KL7641)

SLC to BER July 22nd, 2022 9:00pm to 4:40pm +1 day
SLC to AMS (KL0610), AMS to BER (KL1829)

When I price this flight on google flights, I am quoted €523 if I book directly through KLM. I am not given an option to book through Delta. If I go to Delta's website and try to book the same flights, this particular itinerary does not show up.

I thought I would try to work around this problem but searching through ITA Matrix and using powertools to maybe be able to book through Delta. However, when I searched the flights, I did not even find the itinerary from google flights as on option on ITA Matrix. Routing through Las Vegas was not an option, even if I tried to book through KLM.

Am I doing something wrong, or is there just a difference between ITA Matrix and Google Flights?

Thanks for any advice or ideas that you all may have.
Booking via Delta.com requires a DL fare. No DL fare allows that routing, only KLM fares. If you call DL, they can book a KL fare over phone.. most agents won't know how to do this,, it'll require a transfer to the JV support desk.. Just tell agent you need to book a KL fare, but have a DL voucher to use.
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