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Old May 25, 2022, 5:34 pm
  #56  
StuckInYYZ
 
Join Date: Jan 2015
Posts: 2,890
Originally Posted by Robyyz
Hi, is there really a "Family/Special Needs security line" as per https://www.torontopearson.com/en/departures/security?
Definitely for families with young kids. They usually take the time of 4-5 people or more. The kids often think it's funny to run back and forth through the detector or start grabbing things out of the tray before it goes through the x-ray... all while the parents are trying to make sure everything is done. Same for some teens who can't seem to look away from the screen and are annoyed that they have to give up their iphone to go through the x-ray machine.

This is generally where it helps to show patience. If the people are trying, no issues. It's the people who don't really care (like the parents of the unruly child) and don't reign them in for the minute it takes to clear security that I have issues with.
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