Originally Posted by Stranger

B

To add insult to injury, while they changed the equipment maybe three days earlier, they only informed me the night before when already at the airport. Too late for changing my plans in an organized way and switching to FCO on the same day, which I could easily have done. Plus, the people who called me made noeffort to be nice of to help me find an alternative solution. OTOH the concierge in Rome was quite apologetic.