FlyerTalk Forums - View Single Post - Flights dropped from confirmed booking
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Old May 25, 2022 | 6:57 am
  #6  
sehgalanuj
2M
60 Nights
50 Countries Visited
5 Years on Site
 
Join Date: Jan 2018
Location: BRE
Programs: Flying Blue Ultimate, LATAM Black, Accor/IHG Platinum, Marriott/Hilton Gold
Posts: 2,050
Originally Posted by SteveCanary
I got the "The flight AFxxxx has been removed from your booking at your request. If you did not request this change please contact us." message last week after a change I (unsuccessfully) tried to make myself online.
Then I had actually requested the change but had to contact them anyway...
This makes me wonder if the problem was triggered by their internal system detecting a schedule change. One of the AF flights was moved by 15 minutes, which might have triggered some rebooking process in the back-end that failed and led to our flights just being dropped. Hope they are able to solve whatever this bug was.
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