FlyerTalk Forums - View Single Post - Standard Ticket magically became Basic
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Old May 24, 2022, 4:21 pm
  #3  
Stranger
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Join Date: Jun 2003
Location: YYC
Posts: 23,805
If OP has a clear proof that the ticket was indeed standard, one option would be to cancel it and buy a new, correct one. Then send a complain to customer relations asking for refunding of the extra charges.

If no dice with customer relations within the interval for CC complaints, then request the CC to cancel the charge for the second ticket.
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