FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,161
An aside, but when I say "agent", I get an agent, no further annoying questions. Granted, these days I sometimes get one an hour (or more) after that, but it happens.