Originally Posted by
AS Flyer
Just to be clear - so everyone understands, the way things are written - if you preorder a meal in Y and are upgraded, it depends on when you're upgraded. You're prereserved meal may not be boarded. If it is, you are welcome to purchase it if you prefer it over the F meal boarded for you. If you don't like the F meals you are welcome to purchase something from the menu in Y but it isn't supposed to be provided for free. All that said, we all know that actual practice varies from person to person, flight to flight. What actually happens can be different than what's supposed to happen - as evidenced by the many posts here. If someone does what they're supposed to do rather than what you want them to do, understand that they're actually the ones that are doing what's asked. I'm not posting this to start a discussion about what anyone thinks should be the procedure - just to clarify what the process is actually supposed to be.
I'm glad to know the company policy, but on my flight I'm certain the woman across the aisle with the snack pack was not charged for it, nor was the guy who posted right above you. I think the F FA's probably feel really cheap asking for money up there, and probably why many don't. If it had come down to only the cheese plate or the awful choice for me (the way she described it was atrocious) I would have asked for my preordered Y food, and would have been surprised to be asked to pay...because until now had never known that was the policy. Luckily the "good" choice was available, although because I was a last minute upgrade I only got any choice at all because of snack pack woman, cheese platers, and the vegan next to me who brought her own food (who was not an upgrade but a full mileage seat).
Bottom line if I'm ever asked to pay in F, I will be ok with it, so thank you.