FlyerTalk Forums - View Single Post - Complaint over poor service during Business check-in?
Old May 24, 2022 | 4:23 am
  #3  
kai.lileboo
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15 Years on Site
 
Join Date: Dec 2009
Location: BCN/SIN/ZRH
Programs: SEN*** (LT FTL) , Ex (TK Elite+, OW Sapphire, Meliá Platimun), Hyatt Gold, Bonvoy.
Posts: 952
Originally Posted by GeoHurst33
Hi All,

I had a terrible check-in experience at the TAP Business Class counter in LIS as a TAP Gold (*G). It felt worse than Ryanair service levels with very aggressive (yet somehow infuriatingly slow) staff challenging baggage weight, being outright rude and generally completely inflexible despite it being the home of TAP and having status. I feel like I have to ..
I wouldn't bother at all. There is 1% chance only that you get an answer from TAP within 1 year saying bla, bla, bla. and forget any miles or compensation... Avoid check in and avoid anything that has to do with TP staff. Save yourself time and nerves!
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