FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old May 23, 2022 | 10:17 pm
  #544  
SpammersAreScum
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Called a couple hours ago. Quoted 2;45 to 11:00 wait, but I stuck it out. Got agent in 20 minutes.

EDIT: This was phrased oddly. It sounded like "eleven hours to 2:45", but perhaps that was "an hour to 45" which is still an odd ordering but makes more sense otherwise.And still a significant over-estimate.
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