Originally Posted by
lougord99
Are we sure this is true? Seems very un-Southwest. I would have thought that when you cancel new trip, funds from old WGA fare go to WGA funds and funds from WGA-+ go to WGA-+ funds.
I booked a points flight under the WGA+ fare and used WGA non-transferable travel funds for the tax/fee of $5.60. When I ended up canceling the points flight, the $5.60 was returned to my account as transferable funds.