Originally Posted by
zap98139
I have the same issue. I cancelled three award tickets in late March. In my case I got all the taxes back but I have only received the Avios refund for one of the three.
I have literally the exact same issue. I've called so many times, they say they'll resubmit the refund and nothing ever happens... Please provide an update if you ever make any progress and I'll do the same.