Originally Posted by
djjaguar64
So this is disappointing now. As I reported in another post. If you book a room category that was supposed to be your upgrade Category room then you get no upgrade at all. That is wrong! This is what happened to us at the IC in Singapore. So why the heck do I need to be a member, there is no more arrival gift either. Why then do I even bother with IHG.
As an RA my upgrades were very often unimpressive, and nothing much changed when i was demoted to Ambassador - except they no longer invite me to the lounge. If I make a fuss they'll give me breakfast downstairs, but I find the business of begging for breakfast a little
infra dig and here's plenty on offer just outside the hotel. I continue to stay there when the rates fit my budget simple because of familiarity and (for me) the excellent location.
When the receptionist started pulling out the "gift" and plonking it on the counter i felt able to refuse it in the same casual way. The gift is no deal breaker