Does anyone know if they changed the process or something broke for tickets booked with corporate discounts? I would routinely get a paid upgrade offer in the app or online when booking business travel, but this year in April I noticed the offers went away. When I call in, half the time they are able to book the upgrade by calling the tariffs department (once they even accidentally transferred me and I spoke with them myself), and then half the time they will insist they cannot do the upgrade and I need to speak with the Groups and Meetings department, who then tells me you cannot pay for an upgrade on a corporate discount ticket… HUCA and another agent is able to do it. Regardless, having to call in now is a huge pain, especially with many agents saying it is not allowed.