Originally Posted by
rrgg

In case you don't know, AA shows the dates available and lowest prices if you click the
Calendar button. As you said I don't think you can change an award online, but they now let you cancel with no penalty and reticket online. I agree BA's site is cumbersome and doesn't even show availability for 1 week without clicking multiple dates.
The problem with AA calendar is that it is misleading. I have been looking at both AA and Delta award calendars all day yesterday. I can see great redemption rates on AA. Clicking through and find the same availability is a different story. May be it's the city pair I was looking at. Delta website has been a dream compared to AA. The calendar is an accurate summary of the availability. AA is a complete nightmare. That was just my experience yesterday.