Originally Posted by
Exsilver
I was offered a Club kit last week on my SIN-LHR too.
Oh dear Exsilver. No water on your outbound, cancelled flight on your inbound, no first class amenity kit. Were you lucky enough to get the menus on both flights

?
Sounds like they are deliberately loading less first class amenity bags. I’ve submitted a complaint via BA website complaint form. Hope you have as well.
Per flight leg it should be 8 bags, no? 2 rows of 4 seats? 8 seats, 4 flight sections. 32 bags for BA15 and BA16 flights? Is there not enough storage for these little bags. Do they really ship these?