Originally Posted by
bobert24
I submitted a claim on 5/15. I'll report back when it finally goes through.
I hope they get this backlog cleared up soon. There are probably people for whom being out of pocket this amount (especially for families/groups, where it could be in the thousands) for 3 months could be a real financial problem.
I still have one from around Jan 15 still open. Granted it was for $100 so I'm not losing a lot of sleep (delayed bag due to PHL meltdown) but it can be a massive inconvenience for many others.