Finished up a 2-night stay here earlier this month, and it was my first Grand Hyatt. The 10-minute, 1 km walk from the metro station was not too bad. I did not know there was a convention center connected to the hotel and didn’t go into that portion of it.
I’m glad I was upgraded to a larger room despite being only a Discoverist. My room looked towards the north/northeast (towards the airport and the metro line) and was recently refurbished, modern, and clean. There was some construction work going on at the hotel down below outside (hotel from other pictures looks like it has a lot of outdoor relaxation areas?), not sure what, but no matter. I was not expecting the big walk-in closet. The bed was comfy, and loved the long curvy couch and all the bottled water that was provided. Oh, and my bathroom did not feature the fabric chair as shown in one of the previous posts.
Breakfast was good though the layout was very confusing since everything was spread out so much over multiple tables. “Excuse me, where did you get ____?” I wanted to also get a drink at the bar but did not get the chance to. Service at the restaurant, concierge, and lobby were all competent and professional. Very business-oriented.
One thing that I can’t help but remark at is the lobby. It’s gaudy, it’s overstyled, and it’s outdated and stuck in the 90s with its styling and especially with its light wood tones. The back of the lobby area near where the restaurants are and right below the four canoe-like structures feels like a shopping mall and out of character with the accommodations. But then again, you only spend so much time in the lobby and you are usually just walking through to get food.
Overall, a good showing. I’m not sure if the hotel plays award availability games, however, since on the days I was there (and on the two days before that, since that was when I was originally planning on staying there), it showed no award availability. Nonetheless, the price I paid was reasonable.