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Thread: Upgrade notification in app/mobile check in, standard room upon entry
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Old May 19, 2022 | 8:59 pm
  #9  
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Join Date: Mar 2017
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Originally Posted by Radiation Station
I’ve never been downgraded at a Marriott hotel after an upgrade has shown in the app. Maybe I’ve just been lucky.
I have had it happen only once. I took a screenshot of the upgrade in the APP. When I showed them, miraculously, they found that room for me.

Always good to take a screenshot of anything that may change.

James
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