First for me. Have to call the 1K line to get a ticket issued that I put on hold last night. I was told my wait time is 20-25 minutes (longest I've ever had, even in most meltdown situations) and was offered to have my place in line preserved with a call back. I took them up on the offer. I'm curious if I'll get the 1K desk when they call back. Delta has done this in the past but they have awful hold times for even Diamonds on their elite line.

Any clue why the 1K line is so busy tonight? I don't see any issues on fly.faa.gov except a small delay in DEN. Last night when I called at this time I got right to an agent in 30 seconds.

-RM