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Old May 19, 2022 | 12:18 pm
  #43  
realgaga
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Join Date: Nov 2018
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Originally Posted by rberk
It seems they have moved me over to an American Airlines flight five minutes earlier.

I'm trying to decide whether I should just accept this, or try to get something else.

But when I log into the website, the two choices are "Request Refund" and "Acknowledge Changes". "Look for another flight" is not on offer, at least not on the initial screen.

ETA - and the American Airlines flight comes with a substantially reduced number of Q-Points, relative to the QR flight. I don't know whether I can argue for the extra Q-Points.

ETA even more - OK, they have moved me to 29 JUN 0:55 JFK -> DOH 29 JUN 21:00 and 30 JUN 2:35 DOH -> SIN 30 JUN 15:45, with the first flight being AA and the second being QR. I would prefer 29 JUN 10:35 JFK -> DOH 30 JUN 6:10 and 1 JUL 2:35 DOH -> SIN 1 JUL 15:45, with both flights being QR. But this is not offered at the website, the only choices are refund or accept the AA flight. If I call them on the telephone, will they be more flexible?
If you don't like what they rebooked you on, call them. Do note that they will only rebook you on QR operated flights with exceptions to certain destinations listed on the EOC policy.
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