Originally Posted by
diburning
The messaging agents are outsourced and don't know/understand how the visible upgrade list works. Don't waste any more time with those idiots. You can get this fixed by the actual delta agent at the checkin counter in about 10 seconds.
SC agent fixed it quickly - said I wasn't "activated" on the list. Apparently a lot of people are in that boat. 33 people on the list for first but only 5 for C+.