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Old May 18, 2022 | 6:33 pm
  #7  
Unimatrix One
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Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 4,536
Originally Posted by od_sf
I gave up after 2 hours and 15 minutes.

Incredible that they can get away with such poor customer service.
You should visit the SQ forum. There are stories there of 8-10 hour waits and then getting incompetent agents who can't even do simple things.
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