FlyerTalk Forums - View Single Post - JAL award ticket downgraded
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Old May 18, 2022 | 5:41 pm
  #4  
Andrew Kim
 
Join Date: Mar 2019
Posts: 35
Had the exact same thing just happen: JAL Haneda to LAX swapped out 777 to a 787. Originally booked F using American miles; now my seat is a J. Keeping it though.

I thought it would be as simple as automatically receiving a 20K mile refund (1st v. business on American's fixed partner chart), but when I called the AA rep said she needs to get in touch with a JAL liason and get back to me in 4 business days. Four days? Am I naive in thinking this is overcomplicated for what it is? Same date, same itinerary, same flight, just downgraded from an F to J.

The award gods hate me. This was my replacement flight after I cancelled an ANA flight also due to a plane swap; swapping me out of the "room" and onto their old business product.
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