Originally Posted by
od_sf
“In order to expedite your call, please have your ANA mileage club account number ready”
I've been listening to this message 3x per minute for the last 95 minutes and counting, while holding for ANA customer service.
Is this typical of ANA customer service? I'm calling 800.235.9262 to cancel an award booking. Is there another number J customers could call? One that would actually answer?
I was on hold for a little over 3 hours today, you got a ways to go