Originally Posted by wbl-mn-flyer
is this just a "french" thing or does hilton really allow the property's staff to make stuff up as they go along? I'd write a letter to hilton, this is pretty shabby.
Are you aware of the benefits awarded to Gold HH? This taken from the
HH website:
At Hilton Family hotels outside the U.S. and Canada that have upgraded accommodation, Gold and Diamond VIPs will be upgraded to Executive Level or to the next best available room type. Upgraded rooms are subject to availability. At hotels that do not have upgraded types of accommodation, Gold and Diamond VIPs will receive additional amenities and/or services, which vary by property.
In other words: no free breakfast at hotels outside of the US. If one is given, or access to the lounge given, you would be receiving treatment above and beyond what would be expected. It is not a
French thing.
