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Old May 17, 2022 | 11:35 am
  #5  
missingcolours
5 Years on Site
 
Join Date: Jun 2018
Location: AUS
Posts: 282
Officially, yes, that means that Hertz is saying that you need to go to the counter.
In practice, I've never had an issue just going to the PC section.
The 2 scenarios where I've seen "Standard Counter":
- updated credit card on file or new renter (they can validate the card at the gate)
- booked less than an hour before pickup time (no problem, just pick a car and go to the gate)

If you *do* go to the counter, you should still be able to go to the PC aisle after they validate your credit card or whatever they need to do.
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