Originally Posted by mstraveler

I found out today, when my mother-in-law arrived at the airport, that she had used 35,000 UA miles to fly ("FC") from BUR-SFO!! AND she got terrible scheduling (flights too early and too late, here too long even for her...) It was enough to make a grown woman cry. Next year we will buy her ticket for her. To think that there is a flight to Maui that could have been had .....