FlyerTalk Forums - View Single Post - New United Ad Campaign: “Good Leads The Way” & branding / website changes
Old May 16, 2022, 9:43 am
  #11  
zombietooth
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,023
An Ad campaign that touts accomplishments that do nothing to improve the customer experience just shows how out of touch management is with the average flyer. UA is arguably the worst airline in the US for customer service and bragging about their "Good" deeds that have nothing to do with flying just seems tone deaf.

Here's my slogan: Quality, Comfort and Reliability.
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