Originally Posted by
AirricK11
Does anyone have advice when it comes to missing miles inquiry/communication? It's been over a week since I uploaded an e-receipt from a missing purchase and I have not received any communication back. Does it generally take a pretty long time for these to be worked out?
I submitted a missing miles inquiry and they responded within a week. However it showed up in my spam folder. Then they followed up a month later saying they are still "working on it" but I don't have a result. However I do have to emails from them that went into spam. Check there maybe.