FlyerTalk Forums - View Single Post - Hours-Long Hold Times - No Option for Call Back?
Thread: Hours-Long Hold Times - No Option for Call Back?
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Old May 13, 2022 | 7:28 am
  #31  
olouie
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Join Date: Mar 2007
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They are real and sometimes the 10 hours becomes much much longer. Then if you call randomly next day the holds are much shorter. Customer service is getting crushed by the frequent meltdowns.
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