FlyerTalk Forums - View Single Post - Why would a Lyft driver just drive off?
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Old May 13, 2022 | 6:31 am
  #10  
jsnydcsa
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Originally Posted by stef315
New drivers do not see the destination until they get to the pickup location. Once there, they can cancel the ride but it will get counted against them. Once they get so many rides, good ratings, low cancelation rate, they move up in status and can see the destination in advance. The idea is that those seasoned drivers will not risk their rating by canceling unless absolutely necessary. My brother is VERY particular about never canceling.
This still doesn't explain why I wouldn't get notification of the cancellation and why this "cancelled" ride didn't show up in my ride history.

Originally Posted by stef315
The idea is that those seasoned drivers will not risk their rating by canceling unless absolutely necessary. My brother is VERY particular about never canceling.
If the "cancelled" ride didn't show up in my ride history, how does a "seasoned driver" risk their rating? If it doesn't show up, I cannot rate them (presumably) poorly based on their driving away/cancelling at the last moment. I might not rate them so poorly if they cancelled early - e.g. when they accepted the ride - maybe they had second thoughts after accepting the ride, maybe something came up with their vehicle, etc. But, either way, if the "cancelled" ride didn't show up in my ride history, I can't rate the driver.
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