Hello all,

This is the ideal job opportunity for the FlyerTalk community.

Champ Travel (champtravel.com) is seeking to hire a travel expert who understands how to work the system, maximize mileage account benefits, and find the best global flight deals for our clients.

This is the ideal opportunity for someone who wants to make their passion for finding the best flight deals a fulfilling full-time career.

We are global, fast growing, pay well, and you can work remotely.

You can make the most of your passion for flights and work with like-minded people that share this passion.

Here is a more complete job description:
Travel Concierge Consultant



Champ Travel is a leading and comprehensive global travel concierge service that enables our elite members to seamlessly live the lives they desire. Working with speed and effectiveness, we strive to make the impossible possible for our clients both at work and at home.



JOB SUMMARY

Champ Travel is currently looking for a full time Travel Consultant. As part of Wei of Life, you will provide a high-end/ high-touch service to our most valuable VIP Private Members. You will proactively communicate with them on a consistent basis and acquire a deep understanding of each Member’s unique lifestyle, preferences and needs- ensuring our services are personalized and of the highest quality. Our members are never alone: no request is too big, too small, or too complicated. Wei of Life Concierge is available to our members at all times for immediate assistance to resolve any possible issue.



The ideal candidate will have a robust travel agency or travel planning background in a fast-paced environment.



KEY DUTIES & RESPONSIBILITIES

• Expertly and efficiently handle flight and hotel bookings for demanding clients
• Provide high-quality personal customer service to clients
• Handle any ad hoc requests: dinner reservations, arranging flowers, personal shopping, etc.
• Search and identify in-home personnel for clients including housekeepers, nannies, entertainers, and personal chefs
• Network with clients
• Process important queries and manage customer expectations in a polite and friendly manner.
• Keep track of frequent clients and create a tailored experience based on their personal needs.

REQUIREMENTS

• Ideally at least 2-3 years in a demanding travel booking background
• Preferred background in any of the following sectors/areas: Travel, Personal or Executive Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management
• Takes great pride in offering helpful, friendly service at all times
• Anticipates the services sought after by ascertaining the mood and style of the member
• Identifies solutions before being asked
• Must be able to perform successfully in a fast-paced, service-oriented environment
• Displays high standards of professional behavior and ethical standards
• Creative problem-solver
• Exceptional ability to handle multiple tasks on tight timelines in a fast-paced environment
• Robust client-facing communication skills- both verbal and written
• Excellent time management and organizational skills
• Exceptional attention to detail
• Resourceful and confident self-starter
• Hard working with a willingness to learn and a positive outlook
• Proficient IT skills, confident with Microsoft office programs, especially Word and Excel
• Demonstration of anticipating needs and providing efficient and flawless service
• Minimum 1-3 years of administrative support or customer service in a fast-paced environment

HOURS OF WORK

• Monday – Friday: 9am-6pm
• Alternative weekly schedules and structures are also possible by mutual agreement
• This is a remote working position

BENEFITS

• We offer competitive salary packages with global benefits, including health insurance, perks and discounts on many programs and services, etc.
• We offer flexible remote work options