Originally Posted by
Carolina2Cali
<snip> goes to process and says oh it looks like you already paid for it… yea. No. You just don’t know the policy which is not brand new. Is today your first day? Sorry not sorry. Train the staff better. I passive aggressively said thanks and took my new ticket. She was so damn confident and smug until that moment when I was right.
Thanks you for this! Seriously made my day. Head-back full out laughter!
All the best, James