FlyerTalk Forums - View Single Post - Strategy behind wildly different soft product at domestic UCs?
Old May 12, 2022, 9:39 am
  #5  
EWR764
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
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Originally Posted by Kacee
A nice way of saying that UA is cheap, and feels no need to provide a high quality product at its hubs (The LAX UC often being an exception, probably due to intense competition at LAX).
In the past, yes. But there is a strong suggestion that United might be changing its position here with a few major capital projects underway or in planning at the hubs (EWR C-3, EWR A, DEN B-East/West, DEN A, ORD C). We'll know more soon...
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