Originally Posted by
flyerfirsts
I haven't gotten my 20,000 bonus points from the Ambassador sign up promotion for instance after completing a stay a week ago, and have been trying for days (every way you can imagine, phone, email, twitter, facebook, web chat) to get someone to help me with this and haven't gotten a single reply (phone rep just says I'll transfer you to someone and then hangs up, twice now).
Did you ever get your points?
I signed up for the same promo, joined Ambassador, did my 2-night Kimpton stay, and never received the 20k.
I haven't yet pursued it, thinking I'd give them a few weeks first.