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Thread: Is SQ award availability different call center versus website?
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Old May 11, 2022 | 6:24 pm
  #2  
mbry
 
Join Date: May 2012
Location: ORD
Programs: Hilton Dia, IHG Plat
Posts: 14
I had this issue a few weeks ago. Called to add a SIN - HKT segment to an existing award. Agent couldn’t see availability shown on the website. She asked me to email a screenshot from the website. Once received, she had a supervisor open space for the booking. Took about 20 minutes.
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