Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,907
I have a claim in at the moment and yesterday received the third (now 21-day) automated apology for BA not getting back to me. I will be interested to see if they do try to deny it (the cancellation was at about 7 days). I had consequential additional costs and when I called to arrange the new flights, the agent did say to me to keep my receipts etc., so the playback of my call wouldn't be beneficial to BA!
Last edited by ThatT1Feeling; May 11, 2022 at 5:02 am