I have a fun '10 days return overdue' notice on my account, which hopefully won't interfere with me picking up a rental from another location on Wednesday. I had chuckled a bit when the gentleman checking the return on 29 Apr was handwriting it on a piece of paper with what appeared to be the rest of the days returns, but just chalked it up to renting from a non-airport location. Didn't know about the issue until I tried to call about the scary overdue notice.

I'm surprised they're still struggling this hard so meant days after the incident. The booking I made this afternoon is showing up appropriately in my app, at least, so hopefully I won't have any trouble when I pick up in Miami. Good luck to you all...