Originally Posted by Tootall33

Thank you - does one just reply to the email to ask if their answer will not change? Also is it possible they would rescind the expenses offer (It stated they had 'raised' a bank transfer) in this case - they were very generous as my hotel room was £450? (Apologies for appalling typos in previous post - clearly my excitement at getting a repsonse so relatively swiftly overcame me!)

Originally Posted by Tootall33

HI there all,
Your thoughts gratefully received on this one. My flight TLV-LHR was cancelled and I was put on a new flight the next day, 27 hours later. We were told at the airport that one of the pilots had tested positive in London so they had cancelled the flight. I submitted the request for the EU compensation and some expenses and I have just reveived a reply that the claim is being denied due to Covid, but they will grant the expenses. Seeing as the flight was oringinating in home base does the collective wisdom feel that I should push back / go to MCOL/CEDR / take my expenses and run? For anyone's interest in terms of timing - I sumbitted on the 3rd March, received numerous 'bear with us' emails and got the respnse mentioned above today. Thank you for your thoughts/experiences on this one, the compensation would be nice as missed a day of expensive university course and a long-planned family dinner in those 27 hours!