I was happy to do an immediate turnaround LHR-LUX and LUX-LHR on separate tickets
when both flights were cancelled “due to operational constraints” five hours before the first departure.
Does that constitute two separate claims?
First ticket:
LHR-LUX was the second sector of an intra-European flight and should be a clear case of EC261.
Suggested rerouting was LCY LUX six hours later.
Second ticket:
LUX-LHR-USA.
LUX-LHR was cancelled, no alternative flight offered by BA, the remaining sectors remained unaffected.
Since I was already in London I just started the journey there.
BA’s response to the LUX LHR claim:
“Your claim has been refused because you reached your destination less than four hours after your scheduled arrival time.
Under EU legislation, we’re not liable to pay any compensation for this kind of situation.”
In post 928 (referring to post 927) C-W-S seems to suggest otherwise.
The difference to post 927 lies in the first sector being cancelled rather than being rebooked on an earlier flight.
Would you file two separate claims?
(This might be a case of facing ethical reservations here.)
In general, does filing the claim with the GGL team rather than BA’s online form make any difference?
Thanks for your take on this.