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Thread: Changing flights - Different fare bucket?
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Old May 9, 2022 | 9:37 am
  #2  
endet
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10 Years on Site
 
Join Date: Sep 2011
Location: Zurich area
Posts: 312
Originally Posted by ttravelator
I'm trying to change flights (routing and dates) under SQ's free covid change policy.

When I do a dummy booking the fare difference is $1200 for the available Economy Standard fare. That's fine.

When I call to change SQ tell me the fare difference is $3000 as they have to change me Economy Flexi as there is no Economy Standard fare available.

Is this policy or does the rep not know what she's doing?
Can you not change the flights yourself in MMB?

I did that to my flights a few weeks ago and could even do so in/outbound separately.
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