Crowne Plaza - Berlin Potsdamer Platz - May 2022

What is your Priority Club status?

Platinum Elite

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Very happy.

Which room did you book and which upgrade did you receive?

Booked standard room. Upgraded to King Premium with Lounge Access.

How are the rooms?

Beautiful. Tastefully decorated, wooden floors and high ceilings giving a real Berlin loft apartment vibe. Bathroom with powerful rain shower. Vintage-style armchair great to sit and relax in with a beer (although the chair is too low to see out of the window whilst seated).

Air con isn't great, even in April/May it couldn't quite compete with the sunshine in my south-facing room, but the windows open enough to give a nice breeze if there is one. Quiet neighbourhood so no excessive noise if windows open.

South-facing rooms (front of hotel) overlook a primary school, odd to see from a business hotel, but beats the usual traffic noise and felt homely.

How is the exec. lounge?

So-so. Hot and stuffy and not very comfortable seating, the terrace area was locked shut even thought signage was it should be open. In roof space so windows are skylights/Velux; no view. No snacks. But fridge full of beer and wine available all the time for self-service, nice to grab a bottle/glass and go back to room.

What was good and what was bad?

Good customer service- systems were down on check-in so room cards couldn't be amended to provide lounge access, but sorted out as soon as systems came back online. Room comfortable, if a little warm for a Brit, and the public areas were immaculate. 5-minute walk to both a U-bahn and an S-bahn station, 15 minute walk to Potsdamer Platz (despite hotel name), 30 minutes to Brandenburg Gate/Reichstag.

Value for $ or Priority Club Points? Would you return?

40,000 points for two nights, calculated at a return of approx. 0.4p/point (GBP) or 0.5c/point (USD). Very good value for quality of hotel and location. Will return.